4.7 out of 5 Customer Rating

Rawlings Velo 2.0 Catcher's Gear Set, Adult, Intermediate, Youth

Rated 5 out of 5 by from Catchers gear this catcher gear is so great i would buy 5 of these and the price is totally worth it.
Date published: 2024-01-18
Rated 1 out of 5 by from Worst Equipment and horrible customer service If I could give zero stars I would . This is the most faulty equipment ever had it for four months and the padding is already ripped on it. Unfortunately, the warranty doesn’t work for us because her grandpa Bought it and he is no longer with us and they said that’s not an excuse as she laughed on the phone . They need a receipt to do a warranty. I will never buy another anything from this brand
Date published: 2024-10-10
Rated 1 out of 5 by from Good gear, bad customer service In general, my daughter loves the catchers gear. Unfortunately, one of the straps broke on her leg guard after about 14 months of use. We put in a warranty claim to get the leg guard replaced, which was denied because it was past the 12 month warranty period. I had no complaints with the refusal, but requested to purchase a new set of just the leg guards, since they do not offer the green ones separately. Rawlings flatly refused and indicated they were set only. Now we are stuck with no solution other than rebuying the set. I cannot recommend buying one of their specially colored set only items, because you will never be able to get a replacement.
Date published: 2024-03-08
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